This Privacy Policy (“Policy”) describes how Hearing Connections Audiology, LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information collected through our website https://hearingconnectionsaudiology.com and related services, including SMS text messaging. Please review this Policy carefully. It applies to:
Information We Collect
Website and Contact Information
We collect information you voluntarily provide on our website forms, via email, phone, or other direct contact.
This may include:
We are the sole owners of the information collected on this site. We will not sell or rent this information to anyone.
Protected Health Information
As described in our existing HIPAA privacy notice, protected health information (PHI) includes information about your health, care, and treatment that identifies you. We collect and use PHI in accordance with applicable HIPAA laws and regulations.
Use of Your Information
We use information collected for purposes such as:
We will not use your personal information in ways that are not consistent with this Policy or the expectations you would reasonably have.
SMS and Mobile Information.
We offer SMS messaging services for appointment reminders and related communications when you expressly opt in.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your SMS opt-in data and consent will be used solely to facilitate our SMS messaging service and will not be shared with external parties outside the scope of delivering text message services (e.g., aggregators and SMS platform providers).
Integrating HIPAA Privacy Practices
This Policy works alongside the detailed Notice of Privacy Practices required under the Health Insurance Portability and Accountability Act (HIPAA). Protected health information may be used and disclosed for treatment, payment, or healthcare operations as permitted by law.
For example, PHI may be used to:
Website Tracking and Cookies
We use “cookies” and similar technologies to improve website performance and your experience. Cookies may help identify repeat visitors and track user preferences. This usage is not linked to personally identifiable information collected elsewhere on this site.
Access, Control, and Choice
You may choose to:
To make such requests, please contact us using the details below
Security of Information
We take reasonable precautions to protect your information. Sensitive data transmitted online is protected through encryption, and access is limited to employees who need the information to perform specific job functions.
Links to Other Websites
Our website may contain links to other sites. This Policy applies only to information collected by our site. We are not responsible for the privacy practices of linked sites, and we encourage you to review their privacy policies when you leave our site.
Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page will be revised accordingly.
Contact Information
To ask questions, exercise your rights, or request access or corrections, contact:
Hearing Connections Audiology, LLC
Email: info@hearingconnectionsaudiology.com
Phone: (513) 342-0064
Hearing Connections Audiology, LLC
998 East Ridge Dr., Suite B
Lebanon, OH 45036
Phone: 513-342-0064
Email: dr.verbsky@hearingconnectionsaudiology.com
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